(706) 843-6019
Referral Program

What clients like you, say about us!

Client Testimonials

“During my 1st appointment with Connie, she quoted my home/auto and was helpful in suggesting higher limits and additional coverage at affordable prices, which were less than what I had been paying. Once coverage was purchased, she continued to check with me at renewal to see if we have incurred any additional property that may need coverage. She has been able to provide boat insurance recently, and we were able to do this via email, which is very helpful. We love doing business on a local friendly level!” -David & Jackie Rush


“Great Service! I love the accessibility of having my agent local to answer my questions and help me with all of my insurance needs. Mrs. Connie R. is great!”  -Ivy


“Your service was extra special. Thank you.” -Marianne Kerr


“Front Desk Personnel are always friendly and greet you feel welcome, and it almost betters your day when it is bad. Connie Richards is my agent and does a wonderful job of meeting my insurance needs for my family & myself. She always returns by phone calls, checks on whatever I need, and gets back to me in a timely manner. She makes sure I have the best rate and coverage.” -Paul Johnson


“Always wonderful & quick service. The agents are very helpful and make sure that all the clients’ information is accurate and that the coverage / plans are the best for each client.” -Tonya B.


“Connie does a great job taking care of us, staying on top of things, and looking out for our best interest. The staff is very friendly and helpful. Connie knows the product recommendation very well.” -Wayne & Ashley Wilson


“Connie is very easy to work with. She has never not returned a call or failed to answer a question. She is very diligent about researching different companies for the best service to fit our family. She has all of our business, and we are all very satisfied with Ms. Connie!” -Donald Callaway

“Have had no problems and would recommend Watson & Knox to anyone wanting great service and fair prices. The staff is wonderful to work with. An A+ company!” -Allen M. Holbrook


“Very nice, and very friendly. I feel I got a very good rate.” -Gladys U. Land


“Ree Walker is an excellent insurance agent! She is very patient and caring. She is also dedicated to finding the best coverage at the best price for her customers. It doesn’t matter if you are looking for car or house insurance, Ree will take care of you!” -Ed Lewis


“Watson & Knox makes shopping for insurance easy. They shop around for their customers to make sure you get a competitive rate. My agent, Julie, has always gone the extra mile for my company. Our business requires specialty insurance that is normally not shopped, and she has always been willing to take the time necessary to find the right insurance and at the best value possible.” -Kevin Burnley - Dependable Home Inspections


“Watson & Knox provide exemplary customer service. The staff are all very knowledgeable and will get you the best rates available. When our business needs immediate service, I can call or email Julie Cort and in no time it is done!” -Connie Dozier - Dozier Heating & Air


“We switched to Watson & Knox a few years ago at the recommendation of a friend. Julie was able to consolidate all of my policies into one and save us a substantial amount of money.” -Tamra Morris Master’s Cleaning Team


“Connie Richards is the best insurance agent/broker we have ever used. We would recommend her to anyone.” -Anonymous


“I am well pleased with the service I receive. From filing a claim to preparing certificates of insurance to insuring various scenarios, I have always received great service. Excellent!”-Tony Burnley Burnley’s Sewer & Drain


 “I was referred to Watson & Knox by a Watson & Knox Commercial Rep. Melissa was my point of contact and has been a blessing to me and my husband from the very beginning. I cannot say enough about her and the company other than I recommend them to everyone that mentions a need for insurance. Thanks!” -Ashleigh Christian


“All of the personnel at Watson & Knox excel at promptly responding to any questions. They provide excellent advice.” -Barrett Smith

“Andy has always gone ‘above and beyond’ for anything we have needed. I highly recommend Watson & Knox for your insurance needs.” -Connie Melear


“I was very pleased with the service I got from Watson and Knox. The auto quote I asked for was returned to me within the same day. With switching over to Watson and Knox, I am saving $125 a month. Also, with switching, my coverage is double what it was. I will continue to tell everyone I talk to about my experience with Watson and Knox and refer them to Watson and Knox. Thanks.” -Rusty Washington


“Mellissa McCall, our agent, has been great assisting us with our move from another insurance agency to Watson & Knox. We were a bit anxious about the move since our insurance had been with the other agency for 25 years. She took care of everything and surprised us with a quote that was much less than what we had been paying. Within the last couple of weeks, she expertly handled a situation where the insurance company wanted to cancel insurance on a second home. The information she provided them convinced the company to continue the insurance without an increase in premium. We are very satisfied and happy with our switch to Watson & Knox.” -Gregg & Kristi Reese


“I was extremely frustrated a few years ago while looking for a quality homeowner’s insurance policy that fit my needs and pocketbook. To no avail, I did not find what I was looking for. Then, I met with Melissa McCall from Watson & Knox. Outstanding agent, professional in every way. She made it easy for me to understand my choices and the eventual details of my chosen policy. The Best!” -Judith Koenig


“I have been a long term customer of Watson & Knox due to the outstanding service I’ve received over the years. I am very pleased with the quality of service and the timelines in handling my claims. The cost for auto and homeowner’s insurance has always been comparable to other leading companies.” -Pecola Wiley

 

"As far as insurance goes, I've always said, "You never know what you've got until you need it".  I just wanted you to know that my recent encounter with a deer (the encounter cost me $6,000) could not have been any better handled.  My little beloved car is a one of a kind, and it would not have been a surprise to me if, after the accident, an insurance company considered my car ‘totaled.’  However, Encompass, instead of sending me all over the place in order to find estimates, just suggested the best body shop in town.  The body shop promptly picked up my car and fixed the car within a week; my little baby looked as good as or better than new!  Encompass never argued the cost.  Angela, over the many years that you’ve revised our policy, you’ve always helped me make the BEST decisions about coverage, and also you’ve never implied that you’re frustrated by our hobby of auto trading.  Though our auto policy did not cover a car rental, YOU covered me with an umbrella, which got me a rental.  When the whole affair was over and my car looked perfect and was running perfectly, - there was a bonus check!  Wow!  This check, which is a kind of check of which most people are unaware, was for deprecation and was sent to me unsolicited!  OMG, what best practices for an insurance company! Thanks so much Angela, and thanks so much Encompass for having treated me like you care from the time you picked me up off of the side of the road to the moment that my car was finished.  It feels like I never had an accident!" -Susan Tyner Pritchett

 

"Watson and Knox has always gone above and beyond for our company. Whether it's regular business hours, after work, or weekends, they find a way to provide the answers and recommendations needed. The staff at Watson & Knox is full of dedicated and knowledgeable individuals, a huge advantage in today's world of constantly changing policies." -Cully Poston, Two State Construction project manager

Watson & Knox, Inc.

139 Main Street

Thomson , GA 30824

Main office: (706) 843-6019
Toll free: 800-556-4606
Fax: 706-595-6897

Office Hours:

Mon: 8:00 AM - 5:00 PM
Tues: 8:00 AM - 5:00 PM
Wed: 8:00 AM - 5:00 PM
Thurs: 8:00 AM - 5:00 PM
Fri: 8:00 AM - 5:00 PM
Sat: Closed
Sun: Closed

Our Providers

Testimonials

With Watson and Knox, we have found someone who actually cares and works hard for the customer and their needs.
Bryan B Kirkland, Edwards Paint and Body Works LLC
Thanks so much for all the time, patience and hard work you put in to get our insurance. I feel very confident we made the right decision going with Watson & Knox with ALL our insurance needs.
Lynn Pulliam
The commitment and professionalism provided by Angela was above anything I had anticipated.
David Knox
My wife and I have been customers of Watson and Knox for about five years. We have been very pleased with the service and product knowledge provided by everyone with the company. I have always felt like part of a family with them because they go above and beyond to make sure you understand everything about their products. And if they don’t know something they will tell you they don’t know and they always find the answer. I have been so impressed with the service I always recommend them to friends and family.
Jason Cranford
When I receive premium payment notices, I call Angela Hammond to check the policies to be sure I have what I need and the premiums are the best for me. I am very appreciative of this relationship.
Mary Etna Dudley
Nick has dealt with Mrs. Angela Hammond through Watson and Knox since he was old enough to need car insurance. When we married in 2002, I switched my vehicles to coverage from Watson and Knox, because of Mrs. Angela. She is extremely helpful, always willing to find more information if any questions arise, and she responds quickly. We trust her along with the other agents at Watson and Knox and feel that we have established a life long relationship with her.
Courtney Hayes
I have been extremely satisfied with the services provided by Watson and Knox. I felt very confident with their research and knowledge of the insurance industry. They were able to provide the insurance my company needs at a much more affordable rate. I am proud to be working with a local business.
Amy Stewart - Lake Crossing Health Care
Watson & Knox has and continues to provide Pulliam Lumber Co., Inc. with great satisfaction info needed on any insurance needs and is met at an above timely manner. Our agent, B.L. Johnson, goes above and beyond helping us with insurance needs. Watson & Knox needs to continue their great client/customer service.
Lynn Pulliam - Pulliam Lumber Company
Have been very helpful in all of our dealings. Thanks.
Sammy Luckey - A J Miller Masonic Lodge
Great service, friendly folks, and above and beyond to help.
Karen Shields - Second Baptist Church
I have compared some other insurance policies and have always come back to Watson & Knox. The prices have always been better. I also have had some claims, and Connie was always very efficient to get them settled.
Louise Adams
Being a multi-faceted business, Workforce Capital is required to have exceptional insurance policies. The choice to do business with Watson and Knox is as easy as 1,2,3. Like our company, Watson and Knox is built on customer relations.
Michelle A.
As far as insurance goes, I've always said, "You never know what you've got until you need it". I just wanted you to know that my recent encounter with a deer (the encounter cost me $6,000) could not have been any better handled. My little beloved car is a one of a kind, and it would not have been a surprise to me if, after the accident, an insurance company considered my car ‘totaled.’ However, Encompass, instead of sending me all over the place in order to find estimates, just suggested the best body shop in town. The body shop promptly picked up my car and fixed the car within a week; my little baby looked as good as or better than new! Encompass never argued the cost. Angela, over the many years that you’ve revised our policy, you’ve always helped me make the BEST decisions about coverage, and also you’ve never implied that you’re frustrated by our hobby of auto trading. Though our auto policy did not cover a car rental, YOU covered me with an umbrella, which got me a rental. When the whole affair was over and my car looked perfect and was running perfectly, - there was a bonus check! Wow! This check, which is a kind of check of which most people are unaware, was for deprecation and was sent to me unsolicited! OMG, what best practices for an insurance company! Thanks so much Angela, and thanks so much Encompass for having treated me like you care from the time you picked me up off of the side of the road to the moment that my car was finished. It feels like I never had an accident!
Susan Tyner Pritchett
"Watson and Knox has always gone above and beyond for our company. Whether it's regular business hours, after work, or weekends, they find a way to provide the answers and recommendations needed. The staff at Watson & Knox is full of dedicated and knowledgeable individuals, a huge advantage in today's world of constantly changing policies." Cully Poston Two State Construction project manager
Cully Poston